Skip to main content
All CollectionsMaintenance
Institutions Temporarily Under Maintenance
Institutions Temporarily Under Maintenance

2024/07/26

Atsumi avatar
Written by Atsumi
Updated yesterday

We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
We are continuing to work toward the completion of fix for connection issue of financial institutions that are expected to be corrected in the long term.

Although we are making steady progress, it is difficult to provide information on the scheduled correction dates as they are subject to change depending on the situation, so we are refraining from disclosing them to the public.

Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.

Thank you for your understanding and patience.

<Institutions with connection issues affecting all customers>

・Doutor Value Card

These below are estimated long term investigation and fix.

・Shizugin Saison Card

・Idemitsu Card

・UC Card

・Takashimaya Card

・Resona Card(Saison)

・Saison Card (Club On/Millenium)

・JAL Mileage Bank

・T point

・T money

・Saison Investments

・Eikyuu Fumetsu Point(Saison)

・Daiwa Securities

・Mizuho Securities Net Club

<Institutions with connection issues affecting some customers>

・NC card(Obihiro)

・Rakuten Edy

・au Pay / au Pay card

・Orico Card

<Institutions with connection issues that have been resolved>

・Higo Bank(corporate)

・Minato Bank(Personal)

・e-kenet Card (Keihan)

・SBI Securities

<Financial institutions with regular maintenance>

・DC Card : Around 21st-25th of each month. Further information

If you notice any issues with institutions not listed above, please contact our support team.

For the connection status of Mobile Suica (My JR-EAST), please refer here

For the connection status of JRE Point please refer, please refer here.

For the connection status of Starbucks Card, please refer here.

For the connection status of Onward Members Points, please refer here.

Did this answer your question?