We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
We are continuing to work toward the completion of fix for connection issue of financial institutions that are expected to be corrected in the long term.
Although we are making steady progress, it is difficult to provide information on the scheduled correction dates as they are subject to change depending on the situation, so we are refraining from disclosing them to the public.
Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.
Thank you for your understanding and patience.
<Institutions with connection issues affecting all customers>
・nimoca
・SUGOCA (JR Kyushu)
<These below are estimated long term investigation and fix>
・JAL Mileage Bank
・Singapore Airlines
Temporary suspension of data retrieval for some credit cards, etc.:
・MUFG Card (including Mitsubishi UFJ Card)
・NICOS Card
・Mitsubishi UFJ-VISA (Credit Card)
・DC Card (individual, corporate)
・Co-branded cards with regional bank-affiliated DC Card:
JOYO CARD plus (Joyo Bank)、GOODY Card (Ashikaga Bank)、Chibagin Super Card (Chiba Bank)、Shizugin joyca (Shizuoka Bank)、Kyoto Card Neo (Kyoto Bank)、I be One (Iwate Bank)、Yamagin YM Card (Yamaguchi Bank)、clover (Hokuyo Bank)、Hirogin Value One (Hiroshima Bank)、HaLuCa (Hachijuni Nagano Bank)、STIO (Shiga Bank)、105 BESTIO (105 Bank)、IYOCA (Iyo Bank)、114 SalutCa (114 Bank)
・JA Card
・J-WEST Card (VISA/MC)
・Odakyu Card (VISA/MC)
・Nissenren Card
<Institutions with connection issues affecting some customers>
・OCS Card（Corporate）
・Amazon Point
<Beta-Supported Financial Services>
・OCS Card [Beta]（Personal）
・Rakuten Point [Beta]
・TOKYU CARD [Beta]
<Institutions with connection issues that have been resolved>
・AEON Card
<Financial institutions with regular maintenance>
・Cheer Securities: Third Saturday of every month from 11:00 a.m. to 7:00 p.m
・Rakuten Card : From 10:00 p.m. on the 10th to about 6:00 a.m. on the following 11th
Please click here for information on financial institutions that are currently unsupported or not supported.
If you notice any issues with institutions not listed above, please contact our support team.