Institutions Temporarily Under Maintenance

<Notification of maintenance>

Temporary maintenance will be carried out on the following financial services.

We apologise for any inconvenience this may cause and ask for your understanding.

Financial service: 　Sony Bank

Implementation date: 　May 2, 2025 at 19:00 - May 8, 2025 at 12:00

You will also need to re-authenticate Sony Bank due to the maintenance.

We apologise for the inconvenience and thank you for your cooperation.

<Notification of maintenance>

Scheduled maintenance will be carried out on the following dates and times.

We apologise for any inconvenience this may cause and thank you for your understanding.

・General Moneytree LINK service

Maintenance date: 7 May. (Wed), 2024　0:00 - 6:00（Max. 6 hours）

＜Notice＞

From November 22, the timing of data updates will be managed by AI.

We apologize for any inconvenience this may cause, but please refer to the following for details.

FAQ: http://help.getmoneytree.com/ja/articles/10001685-データ更新管理についてのお知らせ

We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
We are continuing to work toward the completion of fix for connection issue of financial institutions that are expected to be corrected in the long term.

Although we are making steady progress, it is difficult to provide information on the scheduled correction dates as they are subject to change depending on the situation, so we are refraining from disclosing them to the public.

Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.

Thank you for your understanding and patience.

・SUGOCA (JR Kyushu)

・NISSAN Card

These below are estimated long term investigation and fix.

・UC Card

・Takashimaya Card

・Saison Card (Club On/Millenium)

・JAL Mileage Bank

・T point

・T money

・Daiwa Securities

・Cedyna Card

　　（Cedyna OMC card、Cedyna CF card、JR Tokai Express card、Cedyna Quoc Card）
・Rakuten Point

・Mitsubishi UFJ eSmart Securities（au Kabucom Securities）

・Rakuten Securities　please refer here

・Rakuten Edy

・APLUS Card

・PiTaPaカード (単体) please refer here

・au Pay、au Pay Card
・au Kabucom Securities（Mitsubishi UFJ eSmart Securities）
・PayPay card

・MUFG Morgan Stanley Securities

・Mizuho Securities Net Club　please refer here

・SBJ Bank

・SBI Securities

・WAON (Integrated with AEON Card)

・Cheer Securities: Third Saturday of every month from 11:00 a.m. to 7:00 p.m

・DC Card : Around 21st-25th of each month. Further information

・Rakuten Card：

　From 10:00 p.m. on the 10th to about 6:00 a.m. on the following 11th (every month)

If you notice any issues with institutions not listed above, please contact our support team.

For the connection status of Mobile Suica (My JR-EAST), please refer here

For the connection status of JRE Point please refer, please refer here.

For the connection status of Starbucks Card, please refer here.

For the connection status of Onward Members Points, please refer here.