We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.
Thank you for your understanding and patience.
Institutions with connection issues affecting some customers
・Kochi Bank (Business)
・SMBC Card (Personal / Business)
*Please wait for our fix if you have duplicate Amazonマスター card. We will delete the duplicate.
・Kansai Mirai Bank（Personal ）
Institutions with connection issues affecting all customers
・Life Card (Business)
Institutions with connection issues that have been resolved
・WAON（with AEON Card ）
・Life Card (Personal / Business)
・au Pay / au Pay credit card
・Bay Crew’s Points
・T-point and T-money
If you notice any issues with institutions not listed above, please contact our support team.
For the connection status of Mobile Suica (My JR-EAST), please refer here
For the connection status of JRE Point please refer, please refer here.
For the connection status of Starbucks Card, please refer here.
For the connection status of Onward Members Points, please refer here.