We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
We are continuing to work toward the completion of fix for connection issue of financial institutions that are expected to be corrected in the long term.
Although we are making steady progress, it is difficult to provide information on the scheduled correction dates as they are subject to change depending on the situation, so we are refraining from disclosing them to the public.
Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.
Thank you for your understanding and patience.
<Notification of maintenance>
Temporary maintenance will be conducted for the following financial services.
Please note that re-authentication will be required after the maintenance is complete.
We apologize for any inconvenience this may cause and appreciate your understanding.
Financial service: Saikyo BANK（Personal Account）
Implementation date: Monday, August 24, 2026, 13:00–15:00
※The start and end times may vary slightly depending on the maintenance status.
Please understand this in advance.
<Institutions with connection issues affecting all customers>
・Rakuten Point
・HeartOne Card（Daiwa House）
・SUGOCA (JR Kyushu)
<These below are estimated long term investigation and fix>
・JAL Mileage Bank
・Singapore Airlines
<Institutions with connection issues affecting some customers>
・American Express (Personal/ Corporate)
・Amazon Point
<Beta-Supported Financial Services>
・TOKYU Card
<Institutions with connection issues that have been resolved>
・au PAY / au PAY card
<Financial institutions with regular maintenance>
・Cheer Securities: Third Saturday of every month from 11:00 a.m. to 7:00 p.m
・Rakuten Card : From 10:00 p.m. on the 10th to about 6:00 a.m. on the following 11th
・Mizuho Bank :
From 10:00 p.m. on the 12th September to about 11:00 a.m. on the following 13th
From 10:00 p.m. on the 17th October to about 11:00 a.m. on the following 18th
Please click here for information on financial institutions that are currently unsupported or not supported.
If you notice any issues with institutions not listed above, please contact our support team.