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Institutions Temporarily Under Maintenance

2024/3/1

Naoko avatar
Written by Naoko
Updated this week

We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.
We are continuing to work toward the completion of fix for connection issue of financial institutions that are expected to be corrected in the long term.

Although we are making steady progress, it is difficult to provide information on the scheduled correction dates as they are subject to change depending on the situation, so we are refraining from disclosing them to the public.

Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.

Thank you for your understanding and patience.

<Institutions with connection issues affecting all customers>

・JAL Mileage Bank

・SAISON ASSET MANAGEMENT

These below are estimated long term investigation and fix.

・d point:Further information

・Saison Card :Further information

・Eikyuu Fumetsu Point(Saison)

・Odakyu Points

・Bay Crew's Points

・Daiwa Securities

・Mizuho Securities Net Club

・Mos Burger

<Institutions with connection issues affecting some customers>

These below are estimated long term investigation and fix.

・T Point Card (affecting some customers)

・T Money (affecting some customers)

<Institutions with connection issues that have been resolved>

・Nomura Securities(Balance shown as 0yen.)

・au Kabucom Securities(Balance display)

If you notice any issues with institutions not listed above, please contact our support team.

For the connection status of Mobile Suica (My JR-EAST), please refer here

For the connection status of JRE Point please refer, please refer here.

For the connection status of Starbucks Card, please refer here.

For the connection status of Onward Members Points, please refer here.

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