We are currently having some connection issues with the financial institutions listed below. Our engineers are working to stabilize connections with the affected institutions, so please wait for the issues to be resolved.

Please do not remove these institutions from Moneytree, since we won’t be able to restore your data once they are removed.

Thank you for your understanding and patience.

<Institutions with connection issues affecting all customers>

・Mos Burger

・Mizuho Securities Net Club

・TS3 Card

・Saison Card

・UC Card

・Nomura Securities

<Institutions with connection issues affecting some customers>

・Yahoo! JAPAN Card

・Tokyu TOP& Card

・JFR Card

・au WALLET(au Pay)

・au WALLET(au Pay) Credit Card

<Institutions with connection issues that have been resolved>

・Rakuten Edy

・Eikyuu Fumetsu Point (Saison)



If you notice any issues with institutions not listed above, please contact our support team.

For the connection status of Mobile Suica (My JR-EAST), please refer here

For the connection status of JRE Point please refer, please refer here.

For the connection status of Starbucks Card, please refer here.

For the connection status of Onward Members Points, please refer here.

Did this answer your question?