If you are able to log in to your Moneytree account and would like to change your account password, you can do so from the Settings screen.
*Note: As of iOS Moneytree app version 1.69.2 and Android app version 1.38.3, the navigation has changed due to a renewal of the "Settings" screen. This FAQ reflects the screens after the renewal.
*If you have forgotten your account password and are unable to log in, the following FAQ may help:
・Forgot your pincode or password?
◼︎iPhone / Android
iPhone：On the Account Balance screen, tap the gear icon in the top left.
Android：Tap the <︙> icon in the top right of the screen, then tap "Moneytree Settings"
Tap "Account Management"
Tap "Change Password" enter the passcode set on your device, then enter your "Current Password" and your "New Password" (twice, to confirm), and tap "Change Password"
◼︎the web (browser)
Click the icon in the top right of the screen, and you can make the change from My Account Settings. Please refer to the image below.
