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Unable to connect with d-card and d-point
Unable to connect with d-card and d-point
Akiko avatar
Written by Akiko
Updated over a week ago

Currently, all customers are experiencing connection errors when connecting to d-card and d-points.

Since the website renewal, we have been reviewing our previous connection method,

and, we have been in ongoing negotiations with the company to ensure a stable connection.

We are doing our best to provide information on the resumption of connection as soon as possible, we hope that our customers will understand and be reassured, but unfortunately, at this time, we are unable to give you any specific information regarding the resumption of the connection.

Unfortunately, we are unable to provide any specific timeline at this time.

We would appreciate it if you could wait for a while.

We apologize for any inconvenience this may cause, and ask for your patience as we work to correct this issue.

Moneytree Support Team

#dcard #dpoint #d-card #d-point #docomo #daccount

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