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An apology for sending a wrong email
An apology for sending a wrong email
Mitsu avatar
Written by Mitsu
Updated over a week ago

You may have accidentally received an email from us today (in the afternoon of 2nd June 2020) with the subject line, “Moneytreeからのご案内] 商工組合中央金庫(法人口座)の認証方法が変わりました”.

Firstly, we sincerely apologise for any inconvenience our mistake may have caused you.

This mistake was a human error from our headquarters in Japan, hence the Japanese email.

Learning from this mistake, we will strengthen our internal process to prevent this from happening again to avoid causing any inconvenience to you.

If you have any questions, please contact our support team at [email protected].

Once again, we apologize for the error.

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