You can contact our customer support team via in-app chat, and you can also check the contents of past conversations.
For iOS、Android（This attached screen is for iOS）
1. iOS : Please tap the icon on the upper left.
Android : Please tap the icon on the upper light ＞Tap “Moneytree Settings
2. Please tap “Help Center”
3. Please tap this face “😞” from the bottom of each FAQ, then you can see "Send us a message".
4. Please tap “send us a message”
5. You can contact us this way.
If you need to see the previous conversation, you can confirm from “see previous” as below.