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Can I connect to Moneytree if I have "Passkeys" set up on my financial Insutitutions or brokerage website?

Written by Akiko
Updated over a week ago

Update: 2026/04/13

At Moneytree, you can continue to sync with passkey-enabled financial institutions by adjusting your connection settings. By enabling login methods other than passkeys (such as ID and password) on the financial institution's website, automatic data updates will remain functional. Please refer to the "Workaround" section below for specific steps.

How to Maintain or Resume Your Connection
To maintain or resume your connection with Moneytree, you will need to apply one of the following settings on the respective financial institution's website:

  • Enable "ID and Password" login as an alternative Moneytree can connect as long as a login method other than Passkeys (traditional login ID and password) remains active.

  • Re-enter your traditional login credentials in Moneytree If your login ID and password are still valid after setting up Passkeys, please enter your latest login information in the "Connection Settings" screen within the Moneytree app.

Important Note
While some brokerage websites may offer Passkey authentication, Moneytree is not designed to store Passkey data. Please ensure you use your login ID and password to establish the connection.

Representative examples of such financial institutions include:

<FIs accessible by disabling Passkeys and using ID/Password>

  • Monex, Inc.

  • SBI SECURITIES

  • SMBC Nikko Securities

  • Mitsubishi UFJ Morgan Stanley Securities

  • Rakuten Securities

  • Daiwa Securities

  • Nomura Securities

  • WealthNavi

  • moomoo Securites

  • CHEER Securities

  • Investment trust account of Shonai Bank or Hokuto Bank

 <Credit Cards, Electronic Money, etc.>

  • JCB Card

  • au PAY

    <FIs that cannot be linked when Passkey authentication is enabled>

  • Mizuho Securities
    (It is possible to connect using your Login ID and Password by deleting the Passkey itself. However, please note that you will no longer be able to perform transactions directly on the Mizuho Securities website.)

    If you have any questions, please contact our customer support team.

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