(Update: 2025/11/05)
The connection with SBI Securities has been resumed.
Please try updating by logging into your app or performing a refresh.
Thank you for your patience.
Please note that if the message "SBI証券で電話番号認証をご利用の場合は、ログイン前に指定の認証用電話番号へ発信してください。その際は電話番号 、ユーザーネーム、ログインパスワードに誤りがないようご留意ください。" (If you use phone number authentication at SBI Securities, please call the specified authentication phone number before logging in. Please ensure that your phone number, username, and login password are correct.) is displayed during connection, there may be an error with your login information (the ID or password you entered).
If you see the above message, please try connecting again, making sure to re-enter your correct login information (ID and password) without any mistakes.
（Updated 2025/10/28)
Regarding the connection with SBI Securities, we are currently performing maintenance, and all customers are unable to update.
We apologize for the inconvenience and ask for your patience while we work on the update. Please do not delete your SBI Securities registration from Moneytree while you wait.
Thank you for your understanding in advance.
（Updated 2025/6/2）
In connection with the integration with SBI Securities, the “Phone Number Authentication” feature will be introduced starting Saturday, May 31, 2025.
As a result, if you have set up phone number authentication, you will no longer be able to log in to SBI Securities from Moneytree or access your customer information (including account information).
Please set up Device Authentication and FIDO (mobile phone authentication).
(Updated 1/20/2025)
If your account balance is displayed as having been closed when you reconnect to SBI Securities, Moneytree Support Team can set the balance of the specific account to 0 yen.
If you would like to have specific accounts balance adjusted, please contact Moneytree Support Team.
(Updated 1/15/2025)
With the exception of some connection errors, the correction of foreign accounts balance of SBI Securities has been completed.
If there are any errors in the balance, please check again by logging in to the app again.
(Updated 12/27/2024)
We are sorry for the long wait, but we have now completed the modifications to the 一般口座 and 特定口座 for trading US stocks.
We are currently in the process of making modifications to other foreign stock trading accounts, so please continue to wait for the changes to be reflected.
（Updated 12/16/2024)
We expect to complete the correction of foreign assets in the near future.
We ask for your patience as we make the necessary adjustments.
And, please refer to the following FAQ for the data that can be reflected at present.
（Updated 11/20/2024)
Currently, when accessing SBI Securities from Moneytree, you may receive an email reporting unauthorized account activity.
SBI Securities and Moneytree are currently working to resolve this issue together, so
please allow some time for the problem to be resolved.
And, please refer to the following FAQ for the data that can be reflected at present.
(Updated 11/18/2024)
We have resumed connections to SBI Securities.
However, only some domestic transaction information can be updated.
Please enter the login information for SBI securities in advance.
For details, please refer to this FAQ.
（2024/11/13updated)
We are currently working on this issue as a top priority in order to resume the connection to SBI Securities.
We also plan to conduct tests in the near future with the aim of resuming the connection. We are unable to give a specific time frame for when the connection will be restored at this time, but we are making progress, so we ask for your patience as we work towards a solution.
Moneytree Support Team
（2024/10/30 updated）
We are currently performing maintenance on the SBI Securities connection.
Due to a website renewal on the SBI Securities side, our engineers are currently investigating and making corrections to the connection.
We are sorry for the inconvenience, but please understand that we will need some time to make the necessary modifications to our development platform, which we are currently carefully working on.
Please check your account balance and other information directly on the SBI Securities website for this while.
Please note that the date of the planned revision may change depending on the situation, so it is difficult to give an exact date, and we are holding off on releasing it.
We ask for your understanding in advance.
Please wait without deleting SBI Securities registration from Moneytree.
Thank you for your understanding in advance.
Moneytree Support Team