(Updated 1/20/2025)
If your account balance is displayed as having been closed when you reconnect to SBI Securities, Moneytree Support Team can set the balance of the specific account to 0 yen.
If you would like to have specific accounts balance adjusted, please contact Moneytree Support Team.
(Updated 1/15/2025)
With the exception of some connection errors, the correction of foreign accounts balance of SBI Securities has been completed.
If there are any errors in the balance, please check again by logging in to the app again.
(Updated 12/27/2024)
We are sorry for the long wait, but we have now completed the modifications to the 一般口座 and 特定口座 for trading US stocks.
We are currently in the process of making modifications to other foreign stock trading accounts, so please continue to wait for the changes to be reflected.
（Updated 12/16/2024)
We expect to complete the correction of foreign assets in the near future.
We ask for your patience as we make the necessary adjustments.
And, please refer to the following FAQ for the data that can be reflected at present.
（Updated 11/20/2024)
Currently, when accessing SBI Securities from Moneytree, you may receive an email reporting unauthorized account activity.
SBI Securities and Moneytree are currently working to resolve this issue together, so
please allow some time for the problem to be resolved.
And, please refer to the following FAQ for the data that can be reflected at present.
(Updated 11/18/2024)
We have resumed connections to SBI Securities.
However, only some domestic transaction information can be updated.
Please enter the login information for SBI securities in advance.
For details, please refer to this FAQ.
（2024/11/13updated)
We are currently working on this issue as a top priority in order to resume the connection to SBI Securities.
We also plan to conduct tests in the near future with the aim of resuming the connection. We are unable to give a specific time frame for when the connection will be restored at this time, but we are making progress, so we ask for your patience as we work towards a solution.
Moneytree Support Team
（2024/10/30 updated）
We are currently performing maintenance on the SBI Securities connection.
Due to a website renewal on the SBI Securities side, our engineers are currently investigating and making corrections to the connection.
We are sorry for the inconvenience, but please understand that we will need some time to make the necessary modifications to our development platform, which we are currently carefully working on.
Please check your account balance and other information directly on the SBI Securities website for this while.
Please note that the date of the planned revision may change depending on the situation, so it is difficult to give an exact date, and we are holding off on releasing it.
We ask for your understanding in advance.
Please wait without deleting SBI Securities registration from Moneytree.
Thank you for your understanding in advance.
Moneytree Support Team